Working from home today. Landline rings. Caller ID says “Sewickley, PA.” Someday I really need to start taping these calls:

Hello?
“Hello, sir. This is Justin from your Allstate agent. How are you today, sir?”
(We do not have Allstate Insurance. Also, he does not sound like a “Justin.” He sounds like a non-native speaker of English, at the very least.)
Oh, I’m really good, Justin, how are you?
“I’m fine, sir. This is a courtesy call about your Allstate policy. We’re doing surprise calls to our customers to explain how they can save money.”
Well that’s great!
“Sir, first of all, do you have a house and a car?”
Yes, we have cars.
“How many cars do you have, sir?”
Let me check. (Off-mike) One … two … three … uh … (on-mike) We have eight.
“Oh, my! Eight cars! Well, that is a blessing, sir. To have so many cars. And are these cars owned by you?”
Yes, I own all of them.
“Well, how lucky you are. Tell me, are these cars used for business or personal use?”
Well … a little of both. I mean, they’re demolition derby cars.
“Oh. Well. So would you say they’re more used for business?”
Hmm. I guess about 50/50, because the demolition derby is kind of a hobby, I don’t get paid.
“OK, then. So let’s say personal use. And are all of the cars running?”
Uh … no, only seven are running. The eighth one lost last weekend.
“OK then. So seven cars. What a blessing. Tell me, are they all insured?”
Oh, no. No, you can’t get insurance on demolition derby cars.
“Oh. Well. What about your house? Do you own your home?”
No, we’re squatting here.
“Oh. Well, in that case, we probably can’t help you over the phone. You’d have to go to your local Allstate office.”
Well, I’ll do that, Justin, thank you much.
“You have a blessed day, sir.”







